Privacy Policy
Your privacy is important to us. This policy outlines how ESD Roofing Solar (ESD, operated by J & C Energy Enterprises LLC) collects, uses, communicates, and discloses personal information, including information you give us by phone call or text message.
Information Collection Principles
- Purposes for information collection are identified before or at the time of collection.
- Personal data is used only for stated purposes unless additional consent is obtained or law requires otherwise.
- Personal information is retained only as long as necessary to fulfill those purposes.
- Data is collected by lawful and fair means, with appropriate consent.
- Personal information is kept relevant, accurate, complete, and up to date.
- Personal data is protected against loss, theft, unauthorized access, disclosure, copying, use, or modification.
- Customers may request access to our policies and procedures regarding the management of their personal data.
Use of Information
Personally identifiable and non-identifiable information may be used for internal marketing, trend analysis, pattern detection, and site administration. We do not send unsolicited communications using personally identifiable information, but we do use such data to provide services you have requested (such as email newsletters).
You may opt out of having your personally identifiable information used for certain purposes by clicking the unsubscribe link provided in our email communications.
Text Messaging (SMS)
If you call or text one of our phone numbers, we may reply by text about your inquiry. Mobile numbers and text-message opt-in consent are never shared with third parties or affiliates for marketing purposes. Reply STOP to any text to opt out and HELP for help; message and data rates may apply.
What we collect: your mobile phone number, the messages you send us, the date and time of each message or call, and your opt-in and opt-out status. How we use it: only to answer your inquiry, schedule and follow up on the service you asked about, keep a record of your consent, and honor opt-out requests. Message frequency varies with your conversation.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not share, sell, rent, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Our text messaging terms are part of our Terms and Conditions.
Third-Party Tracking
We use Google Analytics, which employs cookies to track aggregate visitor information including page visits, time on page, and bounce rates. This data is used to improve site quality and user experience.
Disclosure of Information
ESD Roofing Solar does not sell or rent personally identifiable information to third parties. Except for text messaging originator opt-in data and consent, which is never shared (see Text Messaging above), information may be shared with:
- Authorized third-party vendors and service providers — including those providing billing, payment processing, customer service, email, analytics, marketing, hosting, financing, and data processing.
- Business transfers — in connection with corporate transactions such as sales, mergers, consolidations, asset sales, or bankruptcy.
- Legal purposes — to respond to subpoenas, court orders, legal process, law enforcement requests, or government inquiries, and to protect rights and security.
- With your consent or direction — for purposes disclosed at the time of collection or pursuant to your consent.
ESD Roofing Solar operates in accordance with these standards to ensure the privacy and security of your personal data.
If you have questions about this policy, please contact us at info@trustesd.com or call 800 425 1175.